More than nine years of successful work of the Delavega factory in the national market is an inseparable partnership with leading Ukrainian and foreign suppliers, who were elected by us according to a strict system of quality and reliability evaluation. This approach allowed us to minimize the risks of supplying poor-quality raw materials for the production of our products.
We are uncompromising in terms of quality and service, so warranty obligations apply absolutely to all components of the product you purchased:
• For fillers - five years
• For frameworks - ten years
• On fabric - from the supplier
During the entire warranty period, Delavega factory undertakes to replace fillers an unlimited number of times.
Each product has a passport and a release date. The warranty period is calculated from the date of delivery of the product.
Warranty does not apply to defects resulting from:
• Violations of recommendations for use
• Exceeds the allowable load on the product passport
• Chemical and mechanical damage
• Independent repair of mechanisms and frameworks
• Incidents (floods, fires, etc.)
• Use of the product for other purposes.
Solution of warranty situations
In the event of a warranty situation, we evaluate the causes and eliminate defects as soon as possible. We draw your attention to the fact that the activity of the factory is regulated by the current law of Ukraine "On Protection of Consumer Rights".
In case of any claims of a nature, please contact our phone manager or any other way convenient for you.